Terms / Refund policy

Clear donor expectations build confidence

This page gives your NGO a simple place to explain general website terms and donation refund guidance.

General use

Visitors are expected to use the website lawfully and respectfully. Content may be updated as campaigns and programs evolve.

Donations

All donations should be reviewed through the NGO official verification workflow. Receipts, transaction references, and payment status should be maintained securely.

Refund requests

If your NGO offers refunds in specific situations, describe the request window, review process, and contact method clearly here.